Privacy Policy

Crown and Compass Business Coaching and Leadership (“Crown and Compass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a discovery call, enroll in a coaching program, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number, and business or organization name when you fill out a form, book a call, or subscribe to our communications.
• Coaching and program information you voluntarily share with us during discovery calls, breakthrough sessions, or coaching engagements.
• Payment information processed securely through our third-party booking and payment partners (such as Paperbell) when you enroll in a program.
• Usage data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls or coaching sessions
• Deliver and improve our coaching programs and services
• Send relevant updates, resources, and marketing communications, where you have opted in
• Process payments and manage program enrollment
• Maintain the security and proper functioning of our website
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings, though some parts of our site may not function properly without them.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, such as scheduling platforms, email marketing services, and payment processors (including Paperbell), solely for the purpose of delivering our services. These providers are contractually obligated to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

7. Children’s Privacy

Our website and services are intended for business owners and leaders and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this policy was last revised.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us through our Contact page.